# Refund policy

> geolith cloud plans are monthly subscriptions: Starter $19, Growth $99 and Scale $299 a month, plus a Free plan with 50,000 geocoding requests and 200,000 map tiles a month (India tile set today; planet tiles in development) that is never charged. You can cancel any time. If a paid plan is not right for you, ask within 14 days of your first payment and we refund it in full.

Last updated: 2026-11-03

## Cancelling

Cancel a paid plan at any time from console.geolith.app, or by writing to contact@geolith.app. Cancellation takes effect at the end of the current billing period: your plan and its quota stay active until then, you are not charged again, and your account then moves to the Free plan.

## Full refund in the first 14 days

If you ask within 14 days of the first payment for a paid plan, we refund that payment in full. You do not need to give a reason. Write to contact@geolith.app from your account email and name the plan.

## After 14 days

After the first 14 days, we do not give partial refunds for the current billing period when you cancel or move to a smaller plan. The plan stays active until the period ends.

- Where the law that applies to you gives you a right to a refund, we honour it.
- If a failure of the service that we caused stops you from using the API for a significant part of a billing period, write to us and we will refund or credit the affected period.

## How refunds are paid

Refunds go back to the original payment method. Payments may be processed by our payment provider, which acts as merchant of record; in that case the provider issues the refund and it appears on your statement under the provider’s name. How long it takes to appear depends on your bank or card issuer.

## Contact

For a refund, a billing question or a charge you do not recognise, write to contact@geolith.app.